Effective Date: January 1, 2025

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P25 Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.p25solutions.com], use our services, or engage with us via SMS communications. Please read this policy carefully. By using our website and services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information when you use our website or engage with us. This may include:

• Personal Information: Name, email address, phone number, and any other information you provide voluntarily through forms, account creation, or SMS communications.

• Non-Personal Information: IP address, browser type, device information, and usage data for analytics and improvements.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

• Providing and improving our services

• Communicating with you, including responding to inquiries

• Sending transactional and promotional messages via email or SMS (if you have opted in)

• Personalizing your experience on our website

• Analyzing website usage to enhance our services and functionality

• Complying with legal obligations

3. SMS Communications

If you provide your phone number, you may receive SMS messages from us. These may include:

• Transactional messages (e.g., account updates, order confirmations)

• Marketing messages (e.g., promotions, special offers)

• Customer service communications

By providing your phone number, you consent to receive SMS messages. You can opt out of receiving promotional SMS messages by replying with "STOP" to any marketing message you receive. Message and data rates may apply.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With service providers or contractors who help us run our website and services

• To comply with legal obligations, such as responding to subpoenas or requests from law enforcement

• In the event of a merger, acquisition, or sale of our business

5. Data Security

We use reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies collect non-personal information about your interaction with our website, such as your browser type, device information, and pages visited. You can control cookie settings through your browser, but disabling cookies may limit your ability to use certain features of our website.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of the information we have about you.

• Correction: You can request that we correct any inaccurate information.

• Deletion: You can request that we delete your personal data, subject to certain exceptions.

• Opt-Out: You can opt out of receiving promotional communications via email or SMS at any time.

To exercise these rights, please contact us at [insert contact email/phone].

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date. Please review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

P25 Solutions
Email: marketing@p25solutions.com
Phone: 800-930-0983